Compare Free and Plus
The same feedback tools, with more room for lists and prioritised support on Plus.
| Feature | Free $0 No expiry | Plus $10 USD per product / month Plus applicable tax Plus subscriptions are not available yet. |
|---|---|---|
ListsGroup feature requests into separate lists for different topics or parts of your product. | 1 list | 10 lists |
Featlet attributionShow a link to Featlet on your hosted page and widget. Free requires it; Plus lets you remove it. | Required | Optional |
Prioritised supportSupport requests from Plus subscribers are handled ahead of Free requests. | Not included | Included |
More Plus-only featuresAdditional features exclusive to Plus are planned. Details and release dates are not announced yet. | Not included | Coming soon |
| Collect feedback | ||
Hosted feedback pageGive customers a dedicated feedback page hosted by Featlet, without building one yourself. | Included | Included |
Embeddable feedback widgetAdd a feedback widget to your website so customers can browse requests and share ideas there. | Included | Included |
Feature request votingLet customers vote for feature requests to show which ideas matter to them. | Included | Included |
Customer idea submissionsLet customers submit their own ideas for your product. | Included | Included |
User commentsLet customers discuss feature requests, ask questions and add detail. | Included | Included |
Official team repliesReply to discussions as your product team, with replies clearly marked as official. | Included | Included |
| Organise and moderate | ||
Custom request statusesCreate statuses that show where requests stand, such as planned, in progress or completed. | Included | Included |
Submission review queueReview submitted ideas before publishing them when submission review is enabled. | Included | Included |
Submission spam checksCheck submitted ideas for suspected spam to help you review unwanted submissions. | Included | Included |
Comment moderation and discussion lockingModerate comments and lock discussions when you need to stop new replies. | Included | Included |
| Your product and updates | ||
Product name, logo and brand colourUse your product name, logo and brand colour on your feedback page and widget. | Included | Included |
Link back to your productAdd a link from your feedback page and widget back to your product. | Included | Included |
Team member accessGive team members access to help manage your product feedback. | Included | Included |
Follow requests and email updates (opt-in)Let customers follow requests and choose email updates. Emails depend on their preferences and your notification settings. | Included | Included |
Some features depend on your product settings and notification preferences.
Billing and cancellation
Plus renews monthly. Cancellation takes effect at the end of the billing period, subject to the payment terms. Refund requests are reviewed individually, subject to your rights.
Downgrading keeps your existing lists and feedback. Free’s one-list limit applies to creating new lists, and Featlet attribution returns.