Compare Free and Plus

The same feedback tools, with more room for lists and prioritised support on Plus.

Compare Free and Plus
FeatureFree $0 No expiryPlus $10 USD per product / month Plus applicable tax Plus subscriptions are not available yet.
Lists
Group feature requests into separate lists for different topics or parts of your product.
1 list10 lists
Featlet attribution
Show a link to Featlet on your hosted page and widget. Free requires it; Plus lets you remove it.
RequiredOptional
Prioritised support
Support requests from Plus subscribers are handled ahead of Free requests.
Not includedIncluded
More Plus-only features
Additional features exclusive to Plus are planned. Details and release dates are not announced yet.
Not includedComing soon
Collect feedback
Hosted feedback page
Give customers a dedicated feedback page hosted by Featlet, without building one yourself.
IncludedIncluded
Embeddable feedback widget
Add a feedback widget to your website so customers can browse requests and share ideas there.
IncludedIncluded
Feature request voting
Let customers vote for feature requests to show which ideas matter to them.
IncludedIncluded
Customer idea submissions
Let customers submit their own ideas for your product.
IncludedIncluded
User comments
Let customers discuss feature requests, ask questions and add detail.
IncludedIncluded
Official team replies
Reply to discussions as your product team, with replies clearly marked as official.
IncludedIncluded
Organise and moderate
Custom request statuses
Create statuses that show where requests stand, such as planned, in progress or completed.
IncludedIncluded
Submission review queue
Review submitted ideas before publishing them when submission review is enabled.
IncludedIncluded
Submission spam checks
Check submitted ideas for suspected spam to help you review unwanted submissions.
IncludedIncluded
Comment moderation and discussion locking
Moderate comments and lock discussions when you need to stop new replies.
IncludedIncluded
Your product and updates
Product name, logo and brand colour
Use your product name, logo and brand colour on your feedback page and widget.
IncludedIncluded
Link back to your product
Add a link from your feedback page and widget back to your product.
IncludedIncluded
Team member access
Give team members access to help manage your product feedback.
IncludedIncluded
Follow requests and email updates (opt-in)
Let customers follow requests and choose email updates. Emails depend on their preferences and your notification settings.
IncludedIncluded

Some features depend on your product settings and notification preferences.

Billing and cancellation

Plus renews monthly. Cancellation takes effect at the end of the billing period, subject to the payment terms. Refund requests are reviewed individually, subject to your rights.

Downgrading keeps your existing lists and feedback. Free’s one-list limit applies to creating new lists, and Featlet attribution returns.